Building Trust and Homes with Ross Savage of KRS Development
Ross Savage is the owner of KRS Development. He joined the podcast to share his experience in the remodeling and contractor world. He’s been working on homes since he was a teenager.
Ross talked about how important it is to treat every client like they’re your only one. He believes that clear communication builds trust. He always makes sure his clients know what to expect.
He started out by doing a lot of hands-on work. Now, he focuses on growing his team and helping others grow, too. Ross believes in training good people who want to do great work.
“The client experience is everything — if you do that right, the rest will follow.” ~ Ross Savage
Marketing hasn’t always been easy for him. But he knows that being online is important for today’s clients. Most of his leads come from word of mouth and his website.
He explained that videos and real photos help clients trust his work. He tries to keep things simple and real. When people can see who you are, they feel more comfortable hiring you.
Ross also talked about working with the right type of client. He likes helping people who care about quality and want a partner in the process. It makes every project smoother and more rewarding.
One of his goals is to keep building a strong brand. He wants KRS Development to be known for honesty, great work, and happy clients. That’s why he focuses so much on the client experience.
He’s also big on learning. Ross listens to podcasts, reads books, and works with coaches to keep improving. He wants to be a better business owner, not just a builder.
At the end, Ross shared how much he loves seeing his team succeed. When his team is proud of their work, it makes him proud too. He believes happy teams make happy clients.
Ross Savage, KRS Development Contact Info:KRSDevelopment.com
(949) 290-6500
Info@KRSDevelopment.com
Client Experience:
Ross emphasizes the importance of treating each client like they are your only client.-
Team Growth:
He talks about building a skilled and happy team that takes pride in their work. -
Marketing Strategies:
Ross shares how photos, videos, and online presence help build trust with potential clients. -
Word of Mouth:
Most of his leads come from referrals and client relationships, showing the power of reputation. -
Authenticity in Branding:
Ross believes being real and honest helps clients feel more comfortable working with you. -
Choosing the Right Clients:
He prefers working with people who want to partner in the process, not just get a job done. -
Lifelong Learning:
Ross keeps improving by reading, listening to podcasts, and working with business coaches.
